Pricing Approach

A simple model and you pay for what you use including software and services
starter

Start your customer experience journey. All the software and tools you need for survey and analytics plus essential access to our experts for help.

500 credits per month

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Best Choice
premium

Accelerate your customer experience journey with the trustMinder team in your corner. Includes everything in the Starter package plus advanced AI and sentiment analysis supported by regular expert guidance from our team.

2,000 credits per month

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enterprise

Super charge your insights across your enterprise, listening everywhere to maximize productivity, customer satisfaction and competitive advantage.

Tailored credits plan

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How do Credits Work

Credits are the foundation of trustminder’s flexible licensing model, providing access to our core software and services. This includes access to trustMinder software, 24/7 technical support and our experts for program and best practice guidance.

AI for Insights

trustminder’s AI is implemented in three areas. (1) Accelerates campaign design, (2) simplifies decision-making by analyzing feedback for themes and sentiment, and (3) trend analysis for predictive modeling.

What is MRaaSTM

MRaaS is our trademark term for the expert-based mix of software and human support services to deliver value to our customers. Software plus services on demand and sized to your exacting needs.

Compare trustMinder

This resource helps frame how we think about our offering compared to others in the market.

"trustMinder’s insights were instrumental in recovering customer satisfaction for our most valued accounts."