Centralized system to collect and analyze customer feedback across multiple channels (e.g., online, offline, call centres etc.). Send surveys via SMS, Email or embed in your website or app. Want to include it in printed material? No problem using a simple QR code to capture feedback.
Predictive analytics and AI-driven tools identify customer trends, loyalty drivers, and satisfaction metrics. Dig deeper with sentiment analysis and emotional analysis with Natural Language Processing.
Automated actions to resolve issues, close feedback loops, and enhance customer satisfaction. As soon as a customer leaves feedback you want to act on - you’ll be notified in real-time.
Real-time dashboards tailored for different organizational roles to streamline decision-making.
Seamlessly integrates with your platform via our easy to implement API. Compatibility with popular CRM, ERP, and communication tools.
Built to grow with your organization, handling small teams to enterprise-level operations. Enterprise-grade security and compliance (e.g., GDPR, SOC 2) to protect data.
Click the buttons below to explore trustMinder features.
The list below is not a complete list of all trustMinder features
but several of the more commonly used by our customers. Please contact us
if you'd like to learn more or have questions about features listed or that you do not see.