Product
Company
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HubSpot
Salesforce
Zendesk
Customer lifecycle data
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AI agents and copilots
LLM-based workflows
Automated insight generation
Conversational interfaces
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Appian
Pega
Wrxflo
Automation and orchestration
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SAP
Infor
EFACs
Operational and financial data
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Freshdesk
Ticket creation and routing
Issue tracking systems
Customer support workflows
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Call centre platforms
Post-call surveys
IVR-triggered feedback
Agent performance signals
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BI tools
Data warehouses
Reporting environments
Dashboard integrations
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Slack
Email platforms
SMS / IVR systems
Customer outreach workflows
More...
Shopify
Website feedback
Product or app event data
On-site engagement signals
More...
Integrations such as trustMinder’s Shopify app capture customer feedback immediately after checkout, when the experience is still fresh
By asking the right questions at the right moment, you can uncover friction, unmet expectations, and opportunities to improve the checkout journey. trustMinder turns this feedback into clear insights and actionable trends, helping ecommerce teams strengthen customer experience, increase loyalty, and drive continuous improvement without disrupting conversion.
Install the free trustMinder Shopify App from the Shopify App Store
Capture feedback across channels and route insights directly into the tools your teams already use.
trustMinder connects signals to communication platforms like Slack and outreach workflows. Teams get notified instantly, can collaborate on responses, and close the loop faster without switching systems or relying on manual coordination.
Connect customer feedback directly to your CRM to enrich profiles and drive smarter decisions.
trustMinder links feedback to customer records in systems like HubSpot and Salesforce, giving teams full visibility into sentiment, history, and experience drivers. This allows sales, success, and support teams to prioritize the right accounts, personalize outreach, and act on insights in context.
Push feedback data into your analytics stack to combine experience signals with business performance.
trustMinder integrates with BI tools and data warehouses so teams can analyze feedback alongside revenue, usage, and operational data. This enables deeper analysis, stronger reporting, and better decisions by connecting what customers say with what they do.
Trigger surveys automatically after calls and capture feedback while the interaction is still top of mind.
trustMinder connects with call centre platforms to send post-call surveys, capture IVR feedback, and measure agent performance. Insights are routed to the right teams quickly, helping improve service quality, coaching, and overall customer satisfaction.
Turn support interactions into feedback loops that improve both service and product.
By integrating with tools like Freshdesk, trustMinder captures feedback after tickets are resolved and links it to support workflows. Teams can identify recurring issues, improve resolution processes, and ensure customer concerns lead to meaningful action.
Bring customer feedback into operational and financial systems to connect experience with business outcomes.
trustMinder integrates with ERP platforms like SAP, Infor, and EFACs, enabling teams to align feedback with orders, billing, and operational data. This creates a clearer picture of how experience impacts revenue, retention, and efficiency.
Turn insights into action by embedding feedback directly into workflow and automation systems.
With integrations into platforms like Appian, Pega, and Wrxflo, trustMinder routes insights into operational workflows. Teams can automate responses, trigger processes, and ensure feedback leads to consistent, scalable action across the organization.
Use AI agents to interpret feedback, surface insights, and take action automatically.
trustMinder connects with AI and LLM-based systems to analyze feedback at scale, generate insights, and support automated actions. From summarizing themes to triggering follow-ups, these integrations help teams move faster while staying focused on high-impact decisions.
Built to work with the tools your teams already use. From CRM to workflow automation, trustMinder connects feedback to action across your ecosystem.
Connect CX and research with SAP products including ERP and CRM to trigger feedback at key moments across the operational and customer lifecycles. Capture insights tied to accounts, opportunities, and service events, and route actions directly into your existing workflows.
Combine workflow automation with customer feedback to trigger actions based on real signals. trustMinder and WRXFLOW can help teams route issues, coordinate responses, and close the loop faster across functions.
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