trustMinder works inside your existing stack

Native integrations with the CRM, support, and operations platforms your team already uses. Connect in minutes. No data re-entry, no manual export, no middleware required.

Common starting places

CRM

Salesforce

Sync customer signals directly to Salesforce records. Route feedback to account owners, trigger tasks on detractor responses, and track improvement against account health scores.

CRM / Marketing

HubSpot

Connect trustMinder signals to your HubSpot contact and deal records. Trigger workflows on feedback, enrich contact profiles with CX data, and close the loop within your existing pipelines.

CRM / ERP

SAP (Sales Cloud & ERP)

Route customer signals into SAP workflows and account records. Connect field service data, sales activity, and CX signals in one view.

Zendesk

Support

Zendesk

Link Zendesk tickets to customer feedback signals, surface which issue types drive the most friction, and trigger follow-up surveys after resolution.

Support

Freshdesk

Link support tickets to customer feedback signals. Surface which ticket types are generating the most friction and automate follow-up surveys after ticket resolution.

E-commerce

Shopify

Trigger post-purchase surveys, return and complaint workflows, and loyalty signals directly from Shopify order events.

Collaboration

Slack

Push alerts, escalations, and critical signals into the Slack channels your team already works in, so the right people act the moment something needs attention.

Analytics / BI

Amazon QuickSight

Feed trustMinder signals into QuickSight dashboards so CX data sits alongside the rest of your business intelligence.

AI Infrastructure

AI, MCP & Agentic

Connect trustMinder to AI agents, MCP servers, and LLM-based systems. Ingest from vector stores and RAG pipelines, and route signals into your own agentic workflows.

Distribution channels

Distribution

Email (via SMTP / SendGrid / Mailgun)

Send surveys and feedback requests via your existing email infrastructure. Supports branded templates, dynamic personalisation, and delivery tracking.

Distribution

SMS (via Twilio)

Reach customers where they respond best. SMS surveys via Twilio with automated follow-up based on response signals.

Also connects to

CRM & SalesMicrosoft Dynamics, Zoho, Pipedrive, and more...
Support & ITSMServiceNow, Gladly, Jira, Intercom, and more...
Marketing & AnalyticsMarketo, Adobe Analytics, Google Analytics, Mailchimp, and more...
Collaboration & ProductivityMicrosoft Teams, WhatsApp, Google Workspace, Microsoft 365, and more...
Workflow & BPMAppian, Pega, Wrxflo, Power Automate, and more...
ERPSAP, Oracle, NetSuite, Infor, EFACs, and more...
HR & WorkforceWorkday, SuccessFactors, BambooHR, ADP, and more...
Data & BIPower BI, Tableau, Snowflake, BigQuery, and more...
AutomationZapier, Make, and connected app networks, and more...
Contact CentreGenesys, Five9, call-centre and IVR systems, and more...
AI InfrastructureAI agents, MCP servers, LLM-based systems, vector databases, and more...
This list is a starting point, not a limit. Tell us what's in your ecosystem and we'll confirm how trustMinder connects to it. Ask about your stack →

Signal Collection

Pull customer signals from your existing tools - surveys, support tickets, CRM notes, behavioral data.

Action Routing

Push alerts, tasks, and workflow triggers back into the tools your team already works in.

Data Sync

Keep CX data connected to the platforms where your teams make decisions - without manual export.

Need something not on this list?

trustMinder's API supports custom integrations with any platform that accepts webhook events or REST calls. Most custom integrations are live within one to two days. If you're working with a platform we haven't listed, book a working session and we'll walk through the options.

Book a working session →

Built for custom data pipelines

For teams working with non-standard sources - internal databases, third-party APIs, flat file uploads, and custom event streams - trustMinder's Connect-stage agents (Source Hub and Action Bridge) ingest the data, normalise it, map it to your customer records, and route it through the standard trustMinder workflow.

See the agent library →

See how your stack connects

A 30-minute working session is the fastest way to map your current tools to a trustMinder integration architecture. We'll confirm which connectors are available and what a custom integration would look like for anything that isn't.

Book a working session