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trustMinder’s Shopify app captures customer feedback immediately after checkout, when the experience is still fresh
By asking the right questions at the right moment, you can uncover friction, unmet expectations, and opportunities to improve the checkout journey. trustMinder turns this feedback into clear insights and actionable trends, helping ecommerce teams strengthen customer experience, increase loyalty, and drive continuous improvement without disrupting conversion.
Install the free trustMinder Shopify App from the Shopify App Store
trustMinder’s Slack integration brings feedback and insights directly into the tools your teams use every day.
Collect customer and employee input, surface emerging themes, and share actionable insights in real time without switching platforms. By meeting teams where they work, trustMinder helps organizations respond faster, align around experience signals, and turn feedback into meaningful action.
trustMinder’s HubSpot integration connects customer and employee feedback directly to your CRM.
Automatically enrich contacts, companies, and deals with experience insights, making it easy for marketing, sales, and success teams to understand what customers are saying and why it matters. By unifying feedback with lifecycle data, trustMinder helps teams prioritize action, personalize engagement, and drive better customer outcomes.
trustMinder integrates with leading BI tools such as Amazon QuickSight, Tableau, and Power BI, allowing experience data to live alongside your operational and business metrics.
Customer and employee feedback can be analyzed, visualized, and segmented using the same dashboards teams already rely on, making it easier to connect experience signals to performance, identify drivers, and support confident, data-driven decisions.
trustMinder integrates with contact center platforms such as Genesys to connect customer feedback with real service interactions.
Capture post-interaction experience, identify drivers of satisfaction or frustration, and surface trends across agents, queues, and journeys. By linking voice and digital interactions with experience insights, trustMinder helps contact center teams improve service quality, coach more effectively, and reduce repeat contacts.
trustMinder integrates with Freshdesk to connect customer feedback directly to support interactions.
Capture post-ticket experience, uncover recurring issues, and understand how support quality impacts satisfaction and loyalty. By linking service feedback with ticket data, trustMinder helps support teams prioritize improvements, close the loop faster, and deliver consistently better customer experiences.
