Native integrations with the CRM, support, and operations platforms your team already uses. Connect in minutes. No data re-entry, no manual export, no middleware required.
Common starting places
CRM
Sync customer signals directly to Salesforce records. Route feedback to account owners, trigger tasks on detractor responses, and track improvement against account health scores.

CRM / Marketing
Connect trustMinder signals to your HubSpot contact and deal records. Trigger workflows on feedback, enrich contact profiles with CX data, and close the loop within your existing pipelines.

CRM / ERP
Route customer signals into SAP workflows and account records. Connect field service data, sales activity, and CX signals in one view.
Support
Link Zendesk tickets to customer feedback signals, surface which issue types drive the most friction, and trigger follow-up surveys after resolution.

Support
Link support tickets to customer feedback signals. Surface which ticket types are generating the most friction and automate follow-up surveys after ticket resolution.

E-commerce
Trigger post-purchase surveys, return and complaint workflows, and loyalty signals directly from Shopify order events.
Collaboration
Push alerts, escalations, and critical signals into the Slack channels your team already works in, so the right people act the moment something needs attention.

Analytics / BI
Feed trustMinder signals into QuickSight dashboards so CX data sits alongside the rest of your business intelligence.
AI Infrastructure
Connect trustMinder to AI agents, MCP servers, and LLM-based systems. Ingest from vector stores and RAG pipelines, and route signals into your own agentic workflows.
Distribution
Send surveys and feedback requests via your existing email infrastructure. Supports branded templates, dynamic personalisation, and delivery tracking.
Distribution
Reach customers where they respond best. SMS surveys via Twilio with automated follow-up based on response signals.
Also connects to
Pull customer signals from your existing tools - surveys, support tickets, CRM notes, behavioral data.
Push alerts, tasks, and workflow triggers back into the tools your team already works in.
Keep CX data connected to the platforms where your teams make decisions - without manual export.
trustMinder's API supports custom integrations with any platform that accepts webhook events or REST calls. Most custom integrations are live within one to two days. If you're working with a platform we haven't listed, book a working session and we'll walk through the options.
Book a working session →For teams working with non-standard sources - internal databases, third-party APIs, flat file uploads, and custom event streams - trustMinder's Connect-stage agents (Source Hub and Action Bridge) ingest the data, normalise it, map it to your customer records, and route it through the standard trustMinder workflow.
See the agent library →A 30-minute working session is the fastest way to map your current tools to a trustMinder integration architecture. We'll confirm which connectors are available and what a custom integration would look like for anything that isn't.
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