Product
Company
AI is a core capability built into every aspect of trustMinder. Minder™ assists you in creating awesome surveys and campaigns.
It can simplify the creation of dashboards to analyze your data to uncover insights that matter. And, of course, Minder is under the hood to do advanced Analytics
Smart Sentiment Analysis
Decode emotional nuances in survey responses
Predictive Modeling
Simulate customer journeys and identify friction points
Automated Insights
Extract meaningful patterns from massive datasets
Easy-to-use campaign and survey designer allows you to create and run feedback programs in minutes.
View CX metrics such as NPS, CSAT etc. with campaign analytics and text analytics, including sentiment analysis, tracked over time.
Stellar customer support – email support and an online support tool which has a range of tutorials and solution documents.
Integration is straightforward. Transfer data to trustMinder securely using our RESTful API (documentation and integration code provided) or using SFTP.
Create rich insight reports with key metrics, trended metrics, keyword sentiment charts, ML categorization and share with appropriate stakeholders.
Secured with the best encryption methods coupled with IP fencing and GDPR compliance to ensure your data is secure.
Companies using customer feedback tools see a 20-25% increase in customer retention rates. Notably, trustMinder customers consistently achieve higher results compared to these averages.
Organizations utilizing competitive benchmarking report a 15% higher growth rate compared to those that don’t.
Harvard Business Review
