trustMinder is a complete insights platform. We believe in a balance between ease of use and sophistication. We deliver an elegant solution, efficiently and at a reasonable price. We have built our solution so that your internal insights and market research teams can easily use the solution end to end to run your vital customer experience and research campaigns. We do not try to be everything to everybody, but we deliver advanced capabilities sufficient to ensure you can interact with the constituents in the most seamless way, and you get the information you need in the format and time frame that suits your business.
| Capability | Low End Survey Providers | trustMinder | Large Legacy Vendors (Qualtrics & Medallia) |
| Implementation Time | Instant | Hours | Weeks/Months |
| Support Responsiveness | None | Fast | Slow |
| MR Expert Services | None | As Needed | Strong |
| Survey Design Tools | Basic | Complete | Complete |
| Survey Delivery Channels | Basic | Complete | Complete |
| Analytics Dashboards | Limited | All | All |
| API Integration | None | Available | Available |
| AI for Text & Sentiment Analysis | None | Available | Available |
| Pricing/Contracts | Monthly $ | Monthly/Annual $$ | Annual $$$$ |
Questions? Don't hesitate to contact us!